PAYMENT through the online form: MY CREDIT CARD ISN'T GOING THROUGH
The main reasons for credit card payments not going through are:
The main reasons for credit card payments not going through are:
- Your bank declines the transaction. Due to much internet credit card fraud, banks will often decline charges made for online purchases particularly if it's a site/organization you haven't used before (outside of your regular spending pattern). Resolve this by alerting your credit card company BEFORE you purchase. Also check if you can set up 2-factor authentication on your card - that way you as you try to purchase your bank/credit card company will send you a code to your phone so you can complete the transaction.
- Use your desktop computer. Some mobile devices do have issues with online forms and payments.
- Change your browser. Some browsers (Chrome, Safari, Firefox, etc.) will have issues. View the form in another browser.
- If you still have issues, alert us at [email protected] and we'll work with you.
I DON'T WANT TO LOSE MY MONEY: WHAT IF I ENTER FOR THE WRONG CATEGORY, MY ENTRY GETS DISQUALIFIED, I SUBMITTED THE WRONG ENTRY, ETC.
No entrant to IYMC will "lose" their money. IYMC doesn't send refunds, but :
No entrant to IYMC will "lose" their money. IYMC doesn't send refunds, but :
- If you enter a piece/composition in an incorrect category, we will contact you and arrange with you to hold it over to the next opportunity where that entry could work. We have monthly online competitions so an opportunity should present itself soon. You will not lose the entry fee, it will be held over.
- Entries may be "disqualified" for a specific month's competition, but we will contact you and let you know which month's competition we can forward it into.
- If your piece, group, arrangement, instrument choice, etc. is not suitable for that month's competition, again, we will contact you and roll you forward into another one of our competitions (it may be a few months later).
WHAT IF I MAKE A MISTAKE ON MY ENTRY FORM: THE WRONG AGE, PIECE, LINK THE WRONG VIDEO, ETC.
Email us at [email protected] and we will fix the details of your entry on the entry form.
Email us at [email protected] and we will fix the details of your entry on the entry form.
WHAT IF I WANT TO MAKE SURE THAT MY PIECE/INSTRUMENT/GROUP ETC. IS ACCEPTABLE BEFORE I START THE ONLINE FORM AND PAY?
Email us at [email protected] and check with us. We are happy to answer your specific enquiry.
Email us at [email protected] and check with us. We are happy to answer your specific enquiry.
WHERE ARE MY RESULTS? I HAVEN'T RECEIVED ANYTHING.
All results are sent by or on the 26th of the month following your competition. By the 27th it's also posted to our website's winners page. To ensure you receive your results, add IYMC to your contacts in your email.
Add [email protected]
Add [email protected]
If you have not received your individual email notification with the results-report card-certificate:
All results are sent by or on the 26th of the month following your competition. By the 27th it's also posted to our website's winners page. To ensure you receive your results, add IYMC to your contacts in your email.
Add [email protected]
Add [email protected]
If you have not received your individual email notification with the results-report card-certificate:
- Check all your inboxes, junk and spam mail.
- Check the entrants' (performer's) email (the results go to only one email and that is the top listed email on the entry called "Student Email")
- When you fill in the entry form make sure the email address is correct. (We often have typos where gmail is spelled gamil.)
- If all else fails, email us and request us to resend, however, please do mention the entrant/competitor's name when you send your request.
WHAT DO WE GET? ARE THERE CASH AWARDS?
At IYMC our awards and prize structure is as follows:
- Competitors compete for Grand Prize 100%, 1st prize with honors, 1st prize, 2nd prize and 3rd prize placement, Honorable Mention and Merit Awards. All competitors get emailed certificates and a comment sheet report card with scores.
- Grand Prize (100%), 1st Prize with Honors (98-99%), 1st prize (95-97%), 2nd Prize (90-94%), 3rd Prize (85-89%), Honorable Mention (80-84%), Merit (<80%).
- Top performers and composers of the year who received Grand, First, Second and Third prizes including everyone with a score of 80 and above points during the calendar year January through November, will be invited to compete in this end of the year competition, Artists of the Year. This competition runs in December. An all-round winner (absolute winner) per age category (based on numerical score) will be selected.
A final table of categories based on instruments/ages/solo-groups will be determined by December depending on the types of applications we received during that calendar year. - Invitations to the New York prize-winners' recital follow for the top scoring competitors and winners per month. The prize winners' recital will be at the laureates' own expense for travel and accommodation.